SmartGen (collectively, “Smart Gen” or “we”, “us”) is committed to protecting privacy of your personal information / data. This Privacy Policy applies to those who use the digital service via the web or mobile, aswell as any new services we provide.

This Privacy Policy describes how SmartGen collects, uses, shares and secures the personal information / data of the users of our services (the “User(s)” or “you” or “yours”, as applicable). It also describes your choices regarding use, access and correction of your personal information.

Before accessing or using our digital services, please ensure that you have read this Policy and understand how we collect, store, use, and disclose your personal information.

Our Privacy Policy may be edited sometimes, as we review and keep it accurate as can be. The update date will be shown if a saved edit is made.

General information and data we collect

When you use our digital services we may need collect information about you. This will be clear to the user if an account is required with information such as name and any other profile information, commonly used on sign up. This information is used to allow our services to be the most optimised and efficient for your use, also keeping digital services safe and to minimise fraud and malicious usage. Account passwords are fully encrypted on storage we cannot view any encrypted stored data at all.

Personal information you provide and how it's used

We use the information you provide for your account profile within the website and / or any apps that use our service. For example, you may need to login and have a custom experience based on your needs. Your profile may include your name, email etc. or an avatar in some instances depending on the website or app features and the version. This may change depending on future updates. Uploaded reference images and generated images are only stored under your account if you save them in your library for future use. These images are strictly for your use only and are no way accessible by other users.

Also, the information you provide maybe be used by us to contact you if it includes an email or contact phone number. This contact maybe be for account information, updates or security checks at any time.

Any other media used within the app, for example, additional images, sound clips and videos, are used only where required for your profile and features within the website or app.

We may also use your information for validation to prevent fraud or harmful activities to yourself or to other platform users. To help minimise and maintain bugs or application errors and help with any technical support for a better user experience.

Payment information for products such as token tops and or any subscriptions is not store by us. We use a secure and trusted payment processing service called Stripe. Stripe processes your payment details and deals with payment charges very securely, so that you are well protected when paying via our webite and / or any apps. Please see www.stripe.com for more information on how they manage data.

Marketing, advertising and uses

Children and privacy

We do not collect personal data from children who are younger than the required age. We highly recommend not to upload any harmful, offensive or inappropriate content. For example images, video or sound clips. We will advise and state minimum age requirements where needed for any of our services. It is very important for supervision to be active by a responsible adult or guardian for any feature that young users may require this to help them use the app in a sensible way and avoid including any harmful content such an inappropiate media or wording within the app.

The ability to delete your user account at any time can be done. Personal account information is under your control in terms or deletion and can be requested also if in any doubt. If any concern is flagged by an adult for a young users accounts please contact us on info@supersmartgen.com We always trying to improve the safety of young users within our app experiences. It is very important to us.

Access and control of your information

Saved data and information about you, whether generic or personal, is controlled and deletable by you the user. We are open to allowing you to delete account / profile information for any of our services and future related apps or services.

You can also edit any information previously saved. For example change of personal name and / or username, contact details and other profile information. At any time you can request a list of the exact information we store under your account or any personal data use of your concern. We believe in full transparency and peace of mind for our users.

Your saved media used within the app, for example images, sound clips or video, will be used for your purposes within the website or app only. We do not use your personal media for any other purpose. We believe in transparency and privacy with your personal media. When you delete any of your media used, it is removed forever and can't be accessed by yourself or anyone. This can be done by deleting any saved media you may have. Also, if you delete your account this will forever delete any saved media associated with your account.

Data retention and rights

Data is saved for user accounts unless deleted otherwise. It is your right to delete redunant or no longer required accounts at any time. You can login and access these options from the account menu or settings within any of our services or apps with this feature.

On account deletion we intend and in most cases will permantely delete all your profile data and any created connected data that you have inputted within the webiste, service or app.

Contact

If you have any questions or concerns about any of the matters in relation to this Privacy Policy feel free to contact us at info@supersmartgen.com